The screeningONE Difference
Customer FocusAt screeningONE we provide a world class customer experience. Each account is provided a dedicated team that will ensure successful implementation of your account, and continued support throughout the lifetime of our service to you. Rest assured, your dedicated account team will be knowledgeable on your account, and understand the unique needs of your organization. In addition, with one partner for both applicant tracking and pre-employment screening and drug testing, you have one stop for help and answers.
Meet Your Dedicated Account TeamThe dedicated account teams are divided between our California and Florida Operations Centers. By offering dedicated account teams in bi-coastal offices, screeningONE provides the best possible coverage to ensure that you will receive assistance from a live person who is directly familiar with your account when you call.
Implementation Specialist: The Implementation Specialist plays a key role at screeningONE. All of our programs are tailored to your organization's unique needs. The Implementation Specialist works with the rest of your team to gather all pertinent data regarding the configuration of your account. The Implementation Specialist manages your account all the way from initial setup through to the successful launch of your program.
Operations Manager: The Operations Manager is your resident expert. The Operations Manager overseas your dedicated account team and is responsible for the day-to-day fulfillment and support of your program.
Support Team: Your support team is comprised of 4-5 individuals that provide on-going support of your program as well as fulfillment of your background screening program. We match our customers with their teams based on load balancing and geographic location to ensure maximum support coverage.
- The Investigative Analysts: Your Investigative Analysts are responsible for conducting searches and evaluating results to ensure that you are receiving accurate and useful information.
- The Verifications Analyst: Your Verification Analysts conduct all verification services via telephone to confirm the accuracy of an applicant's information.
IntegrityscreeningONE operates with the highest character and integrity in all aspects of our business. Our commitment to compliance and quality assurance further demonstrates that dedication. screeningONE has standard operating procedures in place for all key job functions within the organization to ensure repeatable results each and every time. Our quality management program is robust and designed to provide you with complete and accurate information that can be utilized with confidence in making hiring decisions.
TechnologyscreeningONE has developed technological solutions designed to streamline your processes. All of ScreeningONE's solutions were designed to simplify our customers' operations and truly make their jobs easier. During the implementation of your account, ScreeningONE works with your team to tailor each of our solutions to your organization's processes. By taking this personal approach, our customers have experienced increased user adoption and a measurable return on investment. Secure, scalable and flexible, our solutions enable you to obtain the information you need, delivered and presented in the manner you desire.
PRODUCTSscreeningONE offers a comprehensive suite of background screening and candidate management solutions on one platform.
screeningONE provides a full suite of pre-employment and drug testing solutions.
Our easy, affordable and configurable on-demand application boosts productivity by coordinating hiring efforts across your organization.
Our easy to use, cost effective and customizable on-demand school management system that boosts productivity by automating processes and utilizing paperless handling of critical forms.
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